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Product Support Survey
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Graphical Summary
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1. For which product did you request support?
dtmINSPECTOR
Number Of Responses
1
Percentage Of Responses
(50%)
dtmMANAGER
Number Of Responses
1
Percentage Of Responses
(50%)
fdtCONTAINER
Number Of Responses
0
Percentage Of Responses
(0%)
None of them
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 2
2. Was your request solved?
Yes
Number Of Responses
2
Percentage Of Responses
(100%)
No
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 2
3. Was the response helpful for your development?
Yes
Number Of Responses
1
Percentage Of Responses
(50%)
Yes, rather
Number Of Responses
1
Percentage Of Responses
(50%)
Rather not
Number Of Responses
0
Percentage Of Responses
(0%)
No
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 2
4. Was the response time acceptable?
Yes
Number Of Responses
0
Percentage Of Responses
(0%)
Yes, rather
Number Of Responses
2
Percentage Of Responses
(100%)
Rather not
Number Of Responses
0
Percentage Of Responses
(0%)
No
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 2
5. Was the support team friendly?
Yes
Number Of Responses
0
Percentage Of Responses
(0%)
Yes, rather
Number Of Responses
2
Percentage Of Responses
(100%)
Rather not
Number Of Responses
0
Percentage Of Responses
(0%)
No
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 2
6. Something else you would like to tell us about the support?
The solution could be used plug and play. This was well researched, thank you!
Number Of Responses
1
Percentage Of Responses
(50%)
Everything is fine, thank you.
Number Of Responses
1
Percentage Of Responses
(50%)
Total: 2